Please read these Terms & Conditions (“Terms”) carefully before using LMc Logistics’s website, mobile app or our logistics / warehousing / delivery services (“Services”).
By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree, please do not use our website or Services.

 

1. Definitions

“Company”, “we”, “us”, “our” refers to LMC Logistics, a company incorporated in the Kingdom of Saudi Arabia.
“Customer”, “you”, “your” means any individual or company who uses or accesses our website, app or Services.
“Services” means all logistics, warehousing, distribution, last-mile delivery, e-commerce fulfilment and other related services we provide.

 

2. Acceptance of Terms

These Terms govern your use of our website, mobile application and Services. We reserve the right to modify or update these Terms at any time without prior notice. Revised Terms will be posted on our website and the “Last updated” date will be changed. Your continued use constitutes acceptance of the updated Terms.

 

3. Use of the Website / App

You agree to:

• provide accurate, current and complete information when registering for or using our website/app;
• maintain and promptly update your account information to keep it accurate;
• keep your login credentials secure and not share them;
• use the website/app and Services in compliance with applicable laws (including in the Kingdom of Saudi Arabia) and these Terms.

 

4. Services, Contracts and Orders

• When you place an order for our Services (e.g., warehousing contract, delivery order), the contract between you and us is subject to these Terms and any specific service agreement or order acknowledgement we issue.
• We may accept or refuse your request for Services at our discretion.
• The scope of Services, fees, delivery schedules, and other terms will be set out in the service agreement or order acknowledgement.
• You are responsible for providing correct supply chain, packaging, documentation and other necessary information for us to perform the Services.

 

5. Fees and Payment

• You agree to pay all fees, charges, and taxes (if any) associated with the Services in accordance with the service agreement or our current price list.
• Unless otherwise agreed, invoices are payable within the timeframe stated in the service agreement. Late payment may incur interest or suspension of Services.
• We may adjust our fees from time to time. We will notify you of changes.

 

6. Customer Obligations

You shall:

• comply with all laws and regulations applicable to the goods you send, store or deliver (including customs, import/export, hazardous materials, cold-chain, etc);
• ensure that the goods are properly packaged, documented and ready for shipment or storage in accordance with our instructions;
• not deliver any goods which are illegal, stolen, contraband, hazardous (unless accepted in advance and with required permit), perishable beyond acceptable limits, or that infringe third-party rights;
• provide accurate recipient/delivery details and notify us of any special handling requirements;
• accept that additional charges or liability may apply for non-compliance or additional handling.

 

7. Limitation of Liability

• We will provide our Services with reasonable care and skill. However, to the maximum extent permitted under applicable Saudi law, our liability for any loss, damage or delay in respect of the Services is limited as follows:
  • We shall not be liable for indirect, special, punitive or consequential losses (such as loss of profit, business interruption).
  • Our total liability for direct losses shall not exceed the lower of (a) the total fees paid for the relevant Services, or (b) a sum agreed in the service agreement.
  • We are not liable for losses caused by your failure to comply with your obligations, or by events outside our reasonable control (force majeure).
• Nothing in these Terms will exclude or limit liability which cannot legally be excluded under Saudi law.

 

8. Insurance and Risk

• Unless otherwise agreed, risk of loss or damage to goods passes to you once the goods have been delivered to our facility, carried by our transport or delivered to you (as appropriate).
• You are responsible for maintaining appropriate insurance cover for the goods.
• We recommend you insure goods from the point of collection to the point of delivery.

 

9. Intellectual Property

• All content on our website/app (text, graphics, logos, trade-marks, software) is our property or the property of our licensors.
• You may not reproduce, distribute, modify, display or use such content without our prior written consent.

 

10. Data Protection

• We will collect and process your personal data in accordance with our Privacy Policy.
• You consent to our collection, use and disclosure of personal data as described in the Privacy Policy.

 

11. Termination

• We may suspend or terminate your access to our website/app or Services at any time: (i) if you breach these Terms; (ii) if we cease to offer the Services; or (iii) as required by law.
• On termination, you remain liable for all fees outstanding and we may retain data as required by law or our internal policies.

 

12. Governing Law & Jurisdiction

• These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.
• Any dispute arising out of or in connection with these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia, unless otherwise agreed in writing.

 

13. Miscellaneous

• If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
• A waiver of any right under these Terms by us shall not be deemed a waiver of any subsequent right.
• These Terms and the service agreement (if any) constitute the entire agreement between you and us with respect to the Services, superseding any previous arrangements.

 

Last updated: 13/11/2025